FAQs

You can shop directly through our website or DM us on Instagram @vianna.eg (http://vianna.eg)to place your order.

The easiest way to reach us is via Instagram DM @vianna.eg.(http://vianna.eg) You can also reach us through the contact form on our website.

All Vianna bags and pouches are made from durable cream canvas — sturdy enough for everyday use and built to last.

Our tote bags are everyday size, fitting an A4 notebook, laptop, and all your daily essentials comfortably. Exact dimensions are listed on each product page.

Both! Some of our bags feature printed graphic designs, while our pouches and select totes feature hand-style embroidery. Each product page specifies the design technique.

To keep your bag looking its best, we recommend spot cleaning with a damp cloth. Avoid machine washing to preserve the print and embroidery quality.

We love custom requests! DM us on Instagram @vianna.eg (http://vianna.eg)with your idea and we'll let you know what's possible (with a minimum amount of 20 pieces).

Delivery typically takes 5 - 10 working days within all governorates.

Yes! We deliver nationwide across all Egyptian governorates.

Shipping fees are calculated at checkout based on your location, ranging from 65 - 105 EGP.